Tell us what
is happening.

Whether you are seeing early warning signs or responding to an incident, you can start with a confidential conversation.

Start a confidential conversation

Share a few details and we will be in touch.

What you share is confidential and helps us understand how we can help.

We respect your privacy. Your information will only be used to respond to your enquiry.

You don't need
a formal brief.

You can simply share what you know, what has changed, and what concerns you.

Confidential

Your information is private and will only be shared with your consent.

Judgement-free

We listen first, ask the right questions, and understand your context.

Practical and calm

You'll get clear advice and options you can act on.

If it's an emergency or someone is at immediate risk, call 000.

What happens next

1. We review

We carefully review what you've shared and consider the best way to help.

2. We contact you

A senior team member will be in touch within one business day to have a confidential conversation.

3. We agree the next step

Together, we'll agree on the right support and plan the next steps.

Other ways to reach us

Prefer to talk now? We're here.

1300 174 374

Mon – Fri, 8.30am – 5.00pm AEST

heather.napier@thebigredbutton.com.au

We aim to respond within one business day.

Australia-wide

We work with organisations in every state and territory.

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